About

At Harmonic Hearing, we provide personalized, high-quality care for patients of all ages. As an independent clinic, we take pride in offering the kind of attention and care that big retail-based clinics may overlook.

Our experienced audiologists and support team, alongside trusted local ENT specialists, ensure that you receive expert, comprehensive care tailored to your needs.

Whether you’re visiting for a routine hearing check or seeking help for your child, we’re with you every step of the way. With a strong commitment to our core values—H.A.R.M.O.N.Y—we strive to make every patient’s experience as comfortable and supportive as possible, from the first consultation to long-term care.

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Holistic: We care for your overall well-being, not just your hearing health.

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Accountability: We provide transparent, ethical care you can trust.

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Respect: We treat you with dignity and compassion, valuing your input at every step.

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Mutual: We work together with you to create solutions that fit your life.

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Open: We believe in clear, honest communication at every step.

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Nurturing: We offer a warm, welcoming environment for you and your family.

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Yourself: Your needs are our priority, ensuring fully personalized care.

Meet the team

At Harmonic Hearing, our audiologists are passionate about improving lives through better hearing. You’ll be greeted with a friendly smile and expert care from our team of highly trained professionals.

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Karen Pedley

Senior Audiologist

Karen brings over 40 years of clinical experience to Harmonic Hearing. With expertise in both paediatric and adult audiology, she has helped thousands of patients improve their hearing and quality of life. Karen has also served as a senior lecturer at the University of Queensland. Outside of work, Karen enjoys kayaking and singing in a choir.

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Jay Lee

Senior Audiologist

Jay Lee brings years of experience and a passion for reconnecting people through better hearing. Known for his supportive approach, Jay values building strong relationships with clients and their families to create family-centered solutions that truly enhance their quality of life. In addition to his role at Harmonic Hearing, Jay is a Clinical Educator at the University of Queensland, where he mentors aspiring audiologists and stays engaged with the latest advancements in the field. Outside of work, Jay enjoys park runs and spending time with his family.

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I took my son at 2.5 years old thinking we weren't going to get results. To my suprise my son warmed up to Karen quite quickly! He came back after he turned 3 for a follow up and did great with Jay aswell. They made the appointment fun for my son, playing games and moving at a comfortable pace to bring my shy guy out of his shell with them. I highly recommend!
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Amazing experience with audiologist Jay today. He is great with kids, had lots of engaging games & listened when my 4 year old said she didn’t like how the headphones felt & adapt to make her comfortable. Can 100% recommend for a child who has Dr anxiety.
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I brought my mum to Harmonic Hearing in Springfield for a hearing test and new hearing aids, and we couldn’t be happier with the experience. Jay Lee, audiologist, was incredibly caring and patient, taking the time to genuinely listen to us, explain everything clearly, and ensure Mum felt comfortable throughout the process.
The hearing aids have made such a difference already! Mum is enjoying conversations again without feeling left out. What really stood out to us was how patient and caring the team and audiologist were throughout the whole process. There was never any pressure, just genuine support and expert advice.
I would highly recommend Harmonic Hearing to anyone looking for caring professionals who truly put their patients first.
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I’ve taken both my boys to see Jay and Karen and they did such a wonderful job with them and really took their time to make them feel comfortable. Definitely a warm and welcoming environment.

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